What is the return policy?
Q: What is return policy?
- Within 15 days from the date of purchase, you may return the product to us with a 15% restocking charge deducted. If we determine the product failed due to defects in material or workmanship, we shall be responsible to arrange repair or replacement of the defective product free of charge. All non-defective returns authorized by us are subject to a 15% restocking fee and must be completed within 15 days of purchase.
- Shipping charges for returns are non-refundable.
- The customer is responsible for all return shipping charges
- Returned unit must be undamaged, and in the original box with all original contents in it.
- Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to our error, you will receive up to 85% refunds.